Porsche Track Experience | Frequently Asked Questions

Program Information

How does the day run in terms of timing?

Participants should arrive at 8:15am for registration (and light breakfast).Precision and Precision Plus programs conclude at approximately 3:30pm, the Performance program concludes at approximately 4:00pm and all higher levels conclude at approximately 5:00pm. The driver briefing commences at 8:30am. Attendance at the briefing is mandatory; participants who miss it may not be allowed to drive due to the safety requirements.

On the day, how much time is spent in the cars driving?
For the Precision (Level 1) and Precision Plus (Level 2) Track Experience the day begins with a morning briefing. Following this, participants are split into groups where they rotate through various activities (for example emergency braking, skid pan, understeer and oversteer, slalom, cornering). Following a lunch break in the afternoon, there is another couple of hours of activities (for example lapping and motorkhana).

For the Performance (level 3) program, Master (Level 4) and our GT3 Cup or GT4 RS Clubsport (Level 5) programs participants will spend even more time in the cars. As participants are required to have previous experience, they will bring with them assumed knowledge regarding the structure of the day and the running of activities. This reduces briefing time and allows for more driving time.

Which Porsche vehicles do you drive?
The Porsche vehicles available on the day vary with the experience you are participating in. To view a complete list of vehicles for each level, please visit the specific experience information page on our website.

What is the dress code?
Porsche recommends all participants wear non-flammable clothing. Fully enclosed toe shoes are mandatory for all experiences.

For Precision and Precision Plus events held at RACQ Mobility Centre of Excellence, participants are welcome to wear any clothing they feel comfortable in.

For any events held at an official racetrack (e.g. Queensland Raceway), participants must wear clothes that fully cover flesh from ankles up to and including neck and wrists.
Race suits and helmets will be provided where necessary.

Are there any pre-requisites required to participate?
There are no pre-requisites to participate in our Precision (Level 1) program. However:

for Precision Plus, you must first complete Precision;
for Performance, you must first complete Precision Plus;
for Master GT4 RS or Master GT3 RS you must first complete Performance;
for GT3 Cup or GT4 RS Clubsport, you must first complete Master GT4 RS or Master GT3 RS

Can you participate if you have a Probationary licence?
Yes, a probationary licence is accepted for Precision (Level 1) and Precision Plus (Level 2). All other programs require a full driver’s licence to participate.

Who will be instructing me on the day?
All Porsche Track Experience programs are led by a team of Porsche certified instructors. Many are current or former professional race car drivers, with years of experience in national and international motorsport. They bring not only technical expertise but also the unique insight that comes from competing at the highest levels.

General

Is catering included?
A light breakfast is provided on arrival, morning tea and a buffet lunch (with hot and cold options) served during the day.
Special dietary requirements can be catered for if advised in advance.
Barista coffee, tea, hot chocolate, soft drinks, and water are available throughout the day.

Are photos of the experience provided?
Yes, our professional photographer is onsite at all our experiences to capture moments from the day. Photos are available online to download free of charge after the event.

Can I bring my wife/friend/brother with me on the day to spectate?
Observers are permitted to attend any of our programs. Please note that this must be booked in advance, and each observer will be charged $99 to cover catering costs on the day.

Do you provide a shuttle from the airport to the venues and return for interstate guests?
We do not provide a shuttle from the airport to RACQ Mobility Centre of Excellence or Queensland Raceway. We recommend interstate guests hire a vehicle for transport to and from the venue.

What do I need to bring with me on the day?
Bring your valid driver’s licence, as it will be checked during registration.

Do you offer gift cards?
Yes, we offer Porsche Track Experience gift cards, valid for three years form the date of purchase. Please contact trackexperience@porsche.com.au to book.

Do you run events outside of Queensland?
Currently, our main Porsche Track Experiences programs are held in Queensland, as this is where our dedicated fleet of Porsche vehicles is based. We do occasionally host bespoke events in other locations (such as GT Week at The Bend in South Australia). If you are interested in being notified about these one-off events, we recommend reaching out to the track experience team at trackexperience@porsche.com.au or signing up to the Porsche Experience newsletter.

Am I covered by insurance on the day?
Yes, all participants are covered under Porsche Track Experience insurance while driving during the program. In the rare case of an incident, our Terms and Conditions outline that a $5,000 excess (for Precision and Precision Plus events) or $10,000 excess (for Performance, Master, GT3 Cup or GT4 RS Clubsport events) is payable by the participant.
While drivers are encouraged to push themselves, participants are never required to drive faster than they feel comfortable. Incidents are extremely rare, but this measure is in place to ensure responsibility and safety.
Medical staff are onsite during all programs and are available for no additional cost.
Any further treatment or ambulance transport required will be at the participant’s expense.

Do I need to sign anything to participate?
Yes, a Release and Indemnity form will be sent to you two weeks prior to the experience. This form must be completed and submitted prior to arrival. Some other experiences may require additional indemnity forms or credit card authorization forms to be signed.

Registration

How can I register for the event?
You can find all Porsche Experience events on the website. Use the filter function to quickly and easily find the event of your choice. Registration takes place online. You create a user profile as part of the booking process. You can use this to manage your bookings at any time. Please ensure that you keep the data stored in your profile up to date at all times.

Can I organise a private or corporate experience?
Yes, we regularly host exclusive (corporate) groups. These include catering, photography, bus transfers and a tailored drive program to suit your guests. Please contact our team at trackexperience@porsche.com.au to discuss your preferred dates, group size, and requirements.

Can two or more people book into the same program?
Yes, friends and family are welcome to book into the same program. Bookings can be made in a group or individually and where possible we will ensure you are placed in the same group throughout the day.

The event I want to attend is booked out. What should I do?
If your desired event is fully booked, you can place your name on the waiting list. If places are available again, the Porsche Experience team will inform you. Please note: The entry is neither to be regarded as a booking nor as a binding reservation. There is no entitlement to a participant place provided.

How will I be regularly informed about new dates, events, etc?
The Porsche Experience team will be happy to keep you regularly informed about current offers. To do so, sign up to our Porsche Experience newsletter here.

What happens after I book?
Once your booking and payment are confirmed, you will receive a confirmation email with further event details. Closer to the event date, we will send you a reminder email including arrival time, what to bring and a link to the Release and Indemnity form required to be signed prior to your arrival.

When will I receive final details of the Porsche Track Experience event that I signed up for?
A reminder email will be sent to you approx. 10 days prior to your experience with detailed information including, arrival time, what to bring and a link to the Release and Indemnity form required to be signed prior to your arrival.

I haven’t received my confirmation email – what should I do?
If you don’t see your confirmation email within 24 hours after placing the order, please check your junk or spam folder. If it’s not there, contact our team at trackexperience@porsche.com.au.

Payment and cancellation conditions

What payment options are available?
Full payment must be made by credit card at the time of booking. The following payment options are generally available:

Payment by credit card (Visa and Mastercard only. Payment by AMEX is not currently accepted).
Payment by gift card

What if I can no longer attend the course I am booked into? Can I cancel?
Subject to the Australian Consumer Law and any other applicable law, PCA does not provide refunds or replacements for changes of minds, changes in personal circumstances, non-attendance, or unforeseen circumstances (e.g. inclement weather).
If PCA approves a Cancellation Request:

90 days or more before the Experience – 95% of the Fee is refunded;
60 and 89 before the Experience – 75% of the Fee is refunded;
31 and 59 days before the Experience – 50% of the Fee is refunded;
16 and 30 days before the Experience – 25% of the Fee is refunded.

If your Cancellation Request is made less than 14 days before the Experience, no refund will be provided.

What happens in the event of extreme weather?
Porsche Track Experience programs will proceed and are adapted to the conditions. In order to ensure the maximum safety of all participants, Porsche Track Experience reserves the right to interrupt or cancel programs if the weather conditions are deemed unsafe. In such cases, participants will be notified as early as possible regarding any rescheduling. As we have no influence on weather conditions, we ask for your understanding that a refund of the participant fee is not possible.

Porsche Track Experience Terms and Conditions

These Terms and Conditions govern your participation in the Experience. By completing and submitting an online application form to participate in an Experience (Booking Form), you agree to be bound by the terms and conditions set out in this document (Terms) and acknowledge that you have read and understood the Terms.
The following words have the following meanings:Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory legislation.Booking means a booking request with Porsche Cars Australia Pty Ltd ACN 004 327 048 (PCA) to participate in an Experience using the Booking Form.Deed of Release and Indemnity means the deed poll made by you in favour of PCA, as set out at (https://porscheevents.com.au/Media/2025 Porsche Track Experience Event Deed.pdf).Experience means a Porsche Track Experience, including the Precision, Precision Plus, Performance, Master and GT3 Cup experiences, offered by PCA.Fees means the fee, as notified by PCA, payable by you to PCA in respect of your participation in an Experience.Health Condition means any impairment of your mental or physical condition, including but not limited to any of the following:a) recent stroke;b) surgery or illness;c) heart or respiratory conditions, or cardiac disease;d) neck or back pain, ailments or weakness;e) broken bones or joint or limb ailments;f) high blood pressure or aneurysms;g) diabetes (on insulin therapy);h) epilepsy;i) prescription medication that may adversely affect my participation in the activity; orj) any other pre-existing medical or physical condition that prevents safe participation, including pregnancy, in an Experience.Voucher means a gift voucher issued by PCA in respect of an Experience.
The organiser is PCA.
Places are strictly limited and payment details or Voucher details are required to be provided with your Booking Form.
A binding contract between you and PCA for your participation in the Experience in accordance with these Terms will arise as soon as PCA has:a) accepted your application to participate in the Experience as set out in the Booking Form by sending you written confirmation of your Booking;b) received full payment of your Fees or your Voucher; andc) received all required Deed(s) of Release and Indemnity duly executed by you (at or before the Experience).
Participation in an Experience will not be permitted if PCA has not received all required Deed(s) of Release and Indemnity duly executed by you (at or before the Experience).
You acknowledge, warrant and represent to PCA that:a) you have read, understood, accept and agree to be bound by these Terms and, for events held at the RACQ Mobility Centre of Excellence the RACQ Code of Conduct (https://porscheevents.com.au/Media/RACQ_CoC.pdf);b) all details provided by you on your Booking Form are true and correct;c) you understand all the risks involved in driving a vehicle at an Experience, including those detailed in the Deed of Release and Indemnity;d) you have not been charged with any serious road offence, including, but not limited to, any road related death or dangerous driving charges;e) at any and all times during the Experience, you will:
be over the age of 18 and provide evidence of such at the request of PCA;
have a current valid full Australian driver’s licence or a current valid overseas driver’s licence recognised in the jurisdiction in which the Experience is held;
comply with all rules and directions in relation to the Experience provided by PCA or their personnel;
comply with all applicable laws;
not be under the influence of any alcohol, legal or illegal drugs or substances that may impact on your ability to participate in the Experience, including your ability to drive a vehicle; and
not be affected by any Health Condition or will provide written certification from your physician that the Health Condition will not affect your participation in the Experience and will not be aggravated by your participation in the Experience.
Due to the nature of the Experiences, participation and vehicle usage is at the sole and absolute discretion of PCA. PCA may refuse to allow you to participate, suspend or ban you from participating in any part of or whole of the Experience, at any time, in its absolute discretion, including if:a) you breach any term of these Terms;b) a warranty or representation provided by you is, or at any time becomes, untrue or inaccurate; orc) PCA determines, in its absolute discretion, that you are mentally or physically unfit to participate in any aspect of the Experience.
Photographs and/or videos may be taken during an Experience. By participating in an Experience, you grant PCA the right to use your name, likeness, image and/or voice (including photograph, film or other recording) in any media for an unlimited period without remuneration in relation to the Experience and/or for the purpose of promoting any of the PCA’s events and/or products. This might include using them in printed and online publicity and social media.
Subject only to clause 11, PCA does not provide any warranties that the Experience (or any services in relation to the Experience) will be provided with due care and skill or that any materials or equipment provided in connection with the Experience will be fit for the purposes for which they are supplied. To the fullest extent permitted by any law, all conditions and warranties implied by law arising out of or in connection with the supply of the Experience by PCA are excluded.
PCA acknowledges that you may have certain rights under the Australian Consumer Law in respect of the Experience and nothing in these Terms should be interpreted as attempting to exclude, restrict or modify the application of any such rights. To the extent of any inconsistency between any of those rights you may have and these Terms, those rights will prevail.
Should the event be cancelled, shortened, altered or interrupted PCA, will not have any liability to you in relation to any losses, damage, costs, expenses or liabilities you may suffer or incur as a result of or arising out of such cancellation, alteration or interruption, including any travel and accommodation expenses you may have incurred, unless required by law (including under the Australian Consumer Law). PCA reserves the right to cancel an Experience or combine the Experience with another session on the same date or to hold the Experience on another date. PCA will provide a refund where it cancels the Experience or where you are unable to attend the rescheduled Experience, but otherwise will have no liability to you for any failure to hold the Experience, or the rescheduled Experience.
Subject to the Australian Consumer Law and any other applicable law, PCA will not provide any refunds in respect of the Fees, or replacement in respect of a Voucher, where:a) you change your mind;b) there is a change in your personal circumstances;c) you do not attend the Experience that is the subject of your Booking; ord) there is inclement weather or any other unforeseen conditions during the Experience that prevent the Experience from proceeding.
If you cancel your Booking, PCA may provide you with a refund if there are special circumstances that PCA considers, in its sole and absolute discretion, warrant a refund. If you believe such special circumstances exist and you wish to cancel your Booking, you should contact PCA immediately (Cancellation Request). If you make a Cancellation Request and PCA decides, in its sole and absolute discretion, to provide you with a refund, then, subject to clause 16, if your Cancellation Request is made:a) 90 days or more before the Experience – Porsche may refund 95% of the Fee;b) Between 60 and 89 days before the Experience – Porsche may refund 75% of the Fee;c) Between 31 and 59 days before the Experience – Porsche may refund 50% of the Fee;d) Between 16 and 30 days before the Experience – Porsche may refund 25% of the Fee.Any request received from a person holding a Voucher that has not expired will be considered on a case-by-case basis and they may be offered a new Booking.
Where your Booking was made using a Voucher, any refund given by PCA under clause 14 will be made by way of issue of a new voucher in an amount equal to that refund on the same terms and conditions as the original Voucher (Replacement Voucher). In the event that you wish to re-book to participate in the Experience, if the value of the Replacement Voucher is not sufficient to cover the Fees for the Experience, you will be required to pay to PCA the difference between the Fees and the value of the Replacement Voucher.
If your Cancellation Request is made between 1 and 15 days before the Experience, no refund of the Fee will be given.
If you are booking Precision Plus, Performance, Master or GT3 Cup Experiences, you must have first successfully completed the relevant prerequisites for the Experience, namely:a) for Precision Plus, you must first complete Precision;b) for Performance, you must first complete Precision Plus;c) for Master GT4 RS, you must first complete Performance;d) for Master GT3, you must first complete Performance; ande) for GT3 Cup, you must first complete Master GT3. You understand and accept that PCA has the right to:a) reject your Booking if the prerequisites are not met and the cancellation fees outlined in clause 14 may apply.b) refuse to allow you to participate in any part of the Experience and retain the Fee, in its absolute discretion, if you have failed to complete the prerequisites for the Experience.
It is a requirement that you are comfortably dressed in non-flammable clothing that is suitable to the weather conditions and fully covers flesh from ankles up to and including the neck. PCA recommends non-flammable clothing for all Experiences. Fully enclosed flat-soled shoes are mandatory. Race suits and helmets are provided when necessary.
You understand and accept that PCA may:a) require you to submit to a random alcohol breath test; andb) refuse to allow you to participate, suspend or ban you from participating in any part of or whole of the Experience, at any time, in its absolute discretion, including if you fail to pass an alcohol breath test.
You consent to PCA collecting, storing, handling and using your personal information to assess your Booking Form, contact you about the Experience, for the purpose of direct marketing about its products and services and any other purposes set out in PCA’s Privacy Policy. PCA may disclose your information to relevant third parties including Porsche AG (located in Germany) and its related entities, service providers, business partners and as required by law. PCA is committed to protecting your personal information and agrees to handle it in accordance with its Privacy Policy, which is available online at www.porsche.com.au/privacy-policy or by phoning PCA on 1800 711 911.
This event will be held in accordance with the local State Government Covid-19 rules and regulations which are in place at the time of the event. You agree to comply with any applicable rules and regulations together with any reasonable directions which may be issued by PCA to ensure the safety of all participants of the event.

1. Scope and Definitions
1.1. Porsche Cars Australia Pty Ltd (ACN 004 327 048) of 109-
111 Victoria Parade, Collingwood VIC 3066, Australia (hereafter referred to as PCA, we, our or us) owns and operates the website located at http://porscheexperience.com.au (Website) which provides various online functionalities, including account registration, event registration and making payment (Online Services) for participating in events known as:
(i) Porsche Track Experience;
(ii) Ice Experience;
(iii) Travel Experience;
(iv) Targa Tours, and any other events organised by PCA from time to time (Porsche Events, each a Porsche Event).
1.2. User, you or your includes anyone who:
(i) visits or uses the Website; and
(ii) registers on the Website to participate in a Porsche Event.
1.3. These T&Cs (as amended from time to time) apply to the use of the Website and the Online Service by the User pursuant to clause 2 and will apply to all future transactions conducted by the User via the Website.
2. T&Cs and Website
2.1. By using the Website, you confirm that you accept these T&Cs and that you agree to comply with them. If you do not agree to these terms, you must not use the Website.
2.2. Access to the Website is permitted on a temporary basis and we do not guarantee that the Website, or any content on it, will always be available, uninterrupted or will be error-free. We reserve the right to:
(i) suspend, withdraw or restrict the availability of all or any part of the Website from time to time for business and operational reasons; and
(ii) withdraw or amend the Online Services without notice, and we will not be liable to the User if for any reason the Website is unavailable at any time or for any period.
2.3. The Website may contain links to other websites (Linked Sites), which are not operated by PCA. PCA has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the user terms and service contained within each such Linked Site.
3. Eligibility to use the Website
The Website is directed to Users who are at least 18 years of age and are residing in and using the Website within Australia. We do not represent that the content available on or through the Website is appropriate for use or available in other locations. If you access the Website from outside Australia, you do so at your own risk and you are responsible for compliance with laws applicable to your accessing the Website from your location.
4. Creating an account
4.1. To use the Online Services, you must create a user account (Account) as instructed on the Website.
4.2. Account registration may require you to provide certain information, including, personal information, a valid payment method, and a username and password.
4.3. You warrant that all information that you have provided to us for your Account registration is true, accurate and up to date in all respects. You agree to ensure that your registration details remain true and accurate at all times. You must notify us of any change to the registration details as originally supplied.
4.4. You must keep your Account password secure at all times (if applicable). You are liable for all activity on your Account. Should you discover any unauthorised use of your Account, you must contact us immediately.
4.5. We may, at our absolute discretion, refuse to register an Account.
4.6. We are not liable for any loss suffered by you as a result of you not receiving our emails, including as a result of you not providing us with a complete, accurate or correct email address, or as a result of your firewall or filter settings.
5. Personal information and privacy policy
5.1. In connection with the use of the Website, including creating and Account and booking a Porsche Event via the Website, your personal information will be collected, used and disclosed by PCA in order to allow you to make a booking and to perform the respective contract for the booked Porsche Event.
5.2. By creating an Account, you:
(i) consent to us collecting your personal information;
(ii) agree that we may send you administrative and/or promotional emails regarding your Account, the Website, the Online Services and Porsche Events; and
(iii) agree to receiving promotional information from other entities within the Porsche group regarding their products or services.
5.3. We may disclose or transfer your personal information to other Porsche entities or third party service providers who assist us in providing the Online Services or the Porsche Events. Your
personal information may also be disclosed where required by law and may be shared with other entities within the Porsche group (which may be located in Germany, Asia or the US).
5.4. We may also use your personal information:
(i) to conduct market research and send you marketing information regarding our (or our affiliates’) products and services and other related products and services;
(ii) in an anonymised form for the purpose of managing and improving the quality, safety, and security of our (or our affiliates’) products or services which may or may not be related to the Porsche Events; and
(iii) in an anonymised form for other commercial purposes.
5.5. Further information about our privacy practices and procedures is contained in our privacy policy (available at https://www.porsche.com/australia/privacy-policy/) (Privacy Policy), which sets out how we will use your personal information, how you may access your personal information and how you may make a complaint. By using the Website, you consent to the processing of your personal information as described in our privacy policy and warrant that all personal information provided by you is accurate.
6. Data in relation to vehicles used for Porsche Event
6.1. The vehicle used for each Porsche Event may be installed with SIM and / or GPS functionalities (Positioning System), PCA and various third parties may be able to track and monitor the vehicle’s location using the Positioning System (where available on the vehicle) during the Porsche Event. Unless otherwise stated, this tracking will start immediately and will be continuous and ongoing until the end of the relevant Porsches Event.
6.2. By registering for the relevant Porsche Event, you consent to this location tracking via the Positioning System and warrant and must ensure and procure that all drivers or users of the vehicle that you nominate to participate in the Porsche Event (if applicable) are aware of this location tracking and consent to it also. We rely on this consent for the purposes of providing the services to you and any other driver or user of the vehicle available at any Porsche Events.
6.3. The usage of location data according to this clause will be in compliance with applicable data protection law. Further information can be found in our Privacy Policy.
6.4. We may use, disclose and process this location data (which may include personal information) for the purposes outlined in these T&Cs and our Privacy Policy.
7. Prohibition
7.1. You must not:
(i) use this Website or the Online Services for any improper or illegal purpose or permit any other person to do so;
(ii) transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene;
(iii) hack into any aspect of the Website, corrupt data or cause annoyance to other Users;
(iv) infringe upon the rights of any other person’s proprietary rights; or
(v) attempt to affect the performance or functionality of any computer facilities of or accessed through this Website.
7.2. Breaching any of the prohibitions set out in clause 7.1 may constitute a criminal offence and, if so, PCA will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
7.3. We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any Linked Sites.
7.4. You are not entitled to process the data and information received during the use of this Website or the Online Services for your own business purposes or to disclose such data and information to any third party for its own business purposes.
8. PCA’s Liability for the use of the Online Service
8.1. PCA accepts no liability for the accuracy and actuality of data and information provided by Users or any third parties.
8.2. Use of the Website and associated facilities is at your own risk. To the maximum extent permitted by law, PCA will not be liable for any loss or damage which may arise as a result of the use of the Website, its content, or the information on it. This includes, but is not limited to, the transmission of any computer virus. You should use your own antivirus software.
8.3. To the full extent permitted by law, and subject to clauses 8.6 and 8.7, PCA’s total cumulative liability to the User for any and all claims, whether in contract, tort (including negligence), statute or otherwise, arising out of or in connection with these T&Cs will not exceed the fees actually paid by the User to PCA for the booking of any Porsche Event via the Website in the twelve (12) month period immediately preceding the first event giving rise to the relevant claim (or, in the case of multiple events, the earliest date that the relevant claim arose).
8.4. To the full extent permitted by law, and subject to clauses 8.6 and 8.7, PCA, its directors, officers, employees or agents will not be liable for any special, indirect, incidental, punitive, exemplary or consequential loss, any loss of revenue, loss of profits, loss of data, loss of goodwill, lost opportunity or for any loss of, or interruption to, the User’s business.
8.5. To the full extent permitted by law, and subject to clauses 8.6 and 8.7, all warranties, conditions, guarantees, terms, representations and undertakings, other than as expressly set out in these T&Cs, whether express, implied or verbal, statutory or otherwise, and whether arising under these T&Cs or otherwise, are hereby excluded including, without limitation, the implied warranties of merchantability, non-infringement and fitness for a particular purpose.
8.6. Certain legislation, including the Competition and Consumer Act 2010 (Cth), may imply warranties, conditions, guarantees or impose obligations which cannot be excluded, restricted or modified except to a limited extent. These T&Cs must be read subject to those statutory provisions. If those statutory provisions apply, notwithstanding any other provision of these T&Cs, to the extent to which it is entitled to do so, PCA limits its liability in respect of any claim under those provisions to, at its option:
8.7. in the case of goods, the replacement or repair of the goods, or the supply of equivalent goods or the payment of the cost of replacing or repairing the goods or of acquiring equivalent goods; and
8.8. in the case of services, the supply of the services again or the payment of the cost of having the services supplied again.
8.9. The limitations of liability as set out above will not apply to damages caused intentionally or by gross negligence, culpably caused personal injuries nor to any liability under the Australian Consumer Law and in case of any further mandatory liability.
8.10. The User shall take all reasonable measures necessary to avert and reduce damages.
9. Intellectual property rights
9.1. The intellectual property rights in all software (if applicable), content, (including photographic images), copyrights, designs, trademarks and patents (if applicable) made available to you on or through the Website remain the property of PCA or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by PCA and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on the Website nor may you use any such content in connection with any business or commercial enterprise.
9.2. Notwithstanding the foregoing, the User is obliged to respect and not to infringe on intellectual property rights, including but not limited to copyrights, designs, trademarks and patents, (hereafter referred to as IP Rights) of PCA, other Users and other third parties. The User indemnifies and must hold PCA harmless from all claims that other Users or other third parties assert against PCA due to a violation of their IP Rights insofar as the User is responsible for such infringement (Indemnified Claim). The User must reimburse PCA for the costs of any necessary legal defence of PCA with respect to any such Indemnified
Claim, including all court and attorney fees.
10. Conclusion of Booking Contract
10.1. The presentation of Online Services and Porsche Events on the Website do not constitute any binding offers by PCA to enter into a contract with the relevant User, but merely invite the User to make a binding declaration as to whether and which Porsche Event it wants to order from PCA. The User may choose any Porsche Events and collect them in the shopping cart via e.g. the button “Add to Cart”. Before clicking the button “Order with Obligation to Pay” (or similar), all Porsche Events selected by the User, the total price for the relevant Porsche Event(s), including any amount of statutory GST payable as well as duties, charges and shipping costs (if applicable), are again displayed in an order overview provided to the User for review. At that stage, the User will have the opportunity to identify and correct any incorrect entries before finally placing the binding order. Before placing the binding order, the contractual provisions for the supply of the relevant Porsche Event (Booking Contract) can be accessed once again and saved in reproducible form by the User. By clicking the button “Order with Obligation to Pay” (or similar), the User submits a binding offer for the conclusion of a Booking Contract in respect of the relevant Porsche Event(s) collected in the cart. The offer will only be submitted and transferred if the User accepts, and thereby includes in its offer, the Booking Contract by clicking a corresponding button.
10.2. PCA will confirm receipt of the User’s order by email. However, such confirmation of receipt does not constitute a legally binding acceptance of the User’s order.
10.3. The Booking Contract shall only become effective once PCA has accepted the User’s order. PCA will accept an order expressly in writing, e.g. by sending a written order confirmation by email, by providing the Porsche Event(s) to the relevant User or by informing the User accordingly. The Booking Contract for the relevant Porsche Event(s) is governed exclusively by the contents and the relevant terms and conditions of the order and the terms and conditions set out in the Booking Contract. Verbal agreements or promises are only valid if an authorised employee of PCA has confirmed them in writing.
10.4. If any of the Porsche Events booked by the User cannot be held, PCA may reject or refrain from accepting the order. In this case, no Booking Contract will be concluded. PCA shall inform the User thereof without undue delay.
10.5. The terms and conditions of the Booking Contract will be saved and stored after the Booking Contract has been concluded but are no longer accessible to the User. The User will, however, be provided with any and all contractual provisions that apply to the User’s participation in the Porsche Event via email.
10.6. Booking of Porsche Events
10.6.1. Individual or several Porsche Event(s) may separately be booked on the Website in accordance with these T&Cs and any further applicable terms of use, including as set out in the Booking Contract. Insofar as a provision of these T&Cs conflicts with any relevant further terms of use, the further terms of use shall prevail.
10.6.2. Availability, description, term, prices and payment terms of the Porsche Events are detailed on the Website and may be specified in any further applicable terms of use, including as set out in the Booking Contract. The availability of Porsche Events depends on various factors including but not limited to the availability of equipment, vehicles and venue.
11. Deletion of Account
11.1. You may at any time delete your Account by using the “delete your account” function on the Website. 11.2. PCA may delete your Account with immediate effect if you are in breach of any of the provisions of these T&Cs or if PCA otherwise considers the deletion of your Account reasonable. PCA will notify you of the deletion of your Account by email to the email address provided by you when creating the Account promptly upon deletion of your Account.
12. Disclaimer of liability and indemnity
12.1. Subject to any non-excludable consumer guarantees and other consumer protection provisions, including as set out in the Competition and Consumer Act 2010 (Cth), the material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy.
12.2. To the fullest extent permitted by law, PCA hereby expressly excludes all warranties and other terms which might otherwise be implied by statute, common law or the law of equity and must not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of the Website or the Linked Sites and any materials posted on those sites, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
12.3. The exclusion referred to in clause 12.2 does not affect PCA’s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
12.4. You agree to indemnify, defend and hold harmless PCA, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages or costs (including, but not limited to, legal fees) arising from your use of the Website or your breach of these T&Cs.
13. Applicable Law and Jurisdiction
13.1. Courts located in Melbourne, Australia have the non-exclusive jurisdiction for all disputes arising from these T&Cs and any other contractual agreements entered into between the User and PCA via the Website.
13.2. These T&Cs and any other contractual agreements entered into between the User and PCA via the Website are governed and must be construed in accordance with the laws applicable in the State of Victoria, Australia.
14. General
14.1. In case of any disputes arising from these T&Cs and any other contractual agreements entered into between the User and PCA via the Website, PCA and the User must directly cooperate together to try and find a solution.
14.2. The User may only assign the rights arising from any contractual relationship with PCA to third parties with PCA’s prior written consent.
14.3. If any part of these T&Cs is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these T&Cs will not be
affected and all other clauses remain in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause must be interpreted accordingly. Alternatively, you agree that the clause must be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.
15. Complaints and User Service
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments by contacting our Manager, Data Privacy, Risk & Controls at the details below:
(i) By phone: 1800 711 911
(ii) By post: 109-111 Victoria Parade, Collingwood, VIC
3066, Australia
(iii) By email: privacy@porsche.com.au

Content Register Privacy Policy

These Terms and Conditions govern your participation in the Experience. By completing and submitting an online application form to participate in an Experience (Booking Form), you agree to be bound by the terms and conditions set out in this document (Terms) and acknowledge that you have read and understood the Terms.
The following words have the following meanings:Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010 (Cth) and any equivalent State or Territory legislation.Booking means a booking request with Porsche Cars Australia Pty Ltd ACN 004 327 048 (PCA) to participate in an Experience using the Booking Form.Deed of Release and Indemnity means the deed poll made by you in favour of PCA, as set out at (https://porscheevents.com.au/Media/2023 Porsche Track Experience Event Deed.pdf).Experience means a Porsche Track Experience, including the Precision, Precision Plus, Performance, Master and GT3 Cup experiences, offered by PCA.Fees means the fee, as notified by PCA, payable by you to PCA in respect of your participation in an Experience.Health Condition means any impairment of your mental or physical condition, including but not limited to any of the following:a) recent stroke;b) surgery or illness;c) heart or respiratory conditions, or cardiac disease;d) neck or back pain, ailments or weakness;e) broken bones or joint or limb ailments;f) high blood pressure or aneurysms;g) diabetes (on insulin therapy);h) epilepsy;i) prescription medication that may adversely affect my participation in the activity; orj) any other pre-existing medical or physical condition that prevents safe participation, including pregnancy, in an Experience.Voucher means a gift voucher issued by PCA in respect of an Experience.
The organiser is PCA.
Places are strictly limited and payment details or Voucher details are required to be provided with your Booking Form.
A binding contract between you and PCA for your participation in the Experience in accordance with these Terms will arise as soon as PCA has:a) accepted your application to participate in the Experience as set out in the Booking Form by sending you written confirmation of your Booking;b) received full payment of your Fees or your Voucher; andc) received all required Deed(s) of Release and Indemnity duly executed by you (at or before the Experience).
Participation in an Experience will not be permitted if PCA has not received all required Deed(s) of Release and Indemnity duly executed by you (at or before the Experience).
You acknowledge, warrant and represent to PCA that:a) you have read, understood, accept and agree to be bound by these Terms and, for events held at the RACQ Mobility Centre of Excellence the RACQ Code of Conduct (https://porscheevents.com.au/Media/RACQ_CoC.pdf);b) all details provided by you on your Booking Form are true and correct;c) you understand all the risks involved in driving a vehicle at an Experience, including those detailed in the Deed of Release and Indemnity;d) you have not been charged with any serious road offence, including, but not limited to, any road related death or dangerous driving charges;e) at any and all times during the Experience, you will:
be over the age of 18 and provide evidence of such at the request of PCA;
have a current valid full Australian driver’s licence or a current valid overseas driver’s licence recognised in the jurisdiction in which the Experience is held;
comply with all rules and directions in relation to the Experience provided by PCA or their personnel;
comply with all applicable laws;
not be under the influence of any alcohol, legal or illegal drugs or substances that may impact on your ability to participate in the Experience, including your ability to drive a vehicle; and
not be affected by any Health Condition or will provide written certification from your physician that the Health Condition will not affect your participation in the Experience and will not be aggravated by your participation in the Experience.
Due to the nature of the Experiences, participation and vehicle usage is at the sole and absolute discretion of PCA. PCA may refuse to allow you to participate, suspend or ban you from participating in any part of or whole of the Experience, at any time, in its absolute discretion, including if:a) you breach any term of these Terms;b) a warranty or representation provided by you is, or at any time becomes, untrue or inaccurate; orc) PCA determines, in its absolute discretion, that you are mentally or physically unfit to participate in any aspect of the Experience.
Photographs and/or videos may be taken during an Experience. By participating in an Experience, you grant PCA the right to use your name, likeness, image and/or voice (including photograph, film or other recording) in any media for an unlimited period without remuneration in relation to the Experience and/or for the purpose of promoting any of the PCA’s events and/or products. This might include using them in printed and online publicity and social media.
Subject only to clause 11, PCA does not provide any warranties that the Experience (or any services in relation to the Experience) will be provided with due care and skill or that any materials or equipment provided in connection with the Experience will be fit for the purposes for which they are supplied. To the fullest extent permitted by any law, all conditions and warranties implied by law arising out of or in connection with the supply of the Experience by PCA are excluded.
PCA acknowledges that you may have certain rights under the Australian Consumer Law in respect of the Experience and nothing in these Terms should be interpreted as attempting to exclude, restrict or modify the application of any such rights. To the extent of any inconsistency between any of those rights you may have and these Terms, those rights will prevail.
Should the event be cancelled, shortened, altered or interrupted PCA, will not have any liability to you in relation to any losses, damage, costs, expenses or liabilities you may suffer or incur as a result of or arising out of such cancellation, alteration or interruption, including any travel and accommodation expenses you may have incurred, unless required by law (including under the Australian Consumer Law). PCA reserves the right to cancel an Experience or combine the Experience with another session on the same date or to hold the Experience on another date. PCA will provide a refund where it cancels the Experience or where you are unable to attend the rescheduled Experience, but otherwise will have no liability to you for any failure to hold the Experience, or the rescheduled Experience.
Subject to the Australian Consumer Law and any other applicable law, PCA will not provide any refunds in respect of the Fees, or replacement in respect of a Voucher, where:a) you change your mind;b) there is a change in your personal circumstances;c) you do not attend the Experience that is the subject of your Booking; ord) there is inclement weather or any other unforeseen conditions during the Experience that prevent the Experience from proceeding.
If you cancel your Booking, PCA may provide you with a refund if there are special circumstances that PCA considers, in its sole and absolute discretion, warrant a refund. If you believe such special circumstances exist and you wish to cancel your Booking, you should contact PCA immediately (Cancellation Request). If you make a Cancellation Request and PCA decides, in its sole and absolute discretion, to provide you with a refund, then, subject to clause 16, if your Cancellation Request is made:a) 90 days or more before the Experience – Porsche may refund 95% of the Fee;b) Between 60 and 89 days before the Experience – Porsche may refund 75% of the Fee;c) Between 31 and 59 days before the Experience – Porsche may refund 50% of the Fee;d) Between 16 and 30 days before the Experience – Porsche may refund 25% of the Fee.Any request received from a person holding a Voucher that has not expired will be considered on a case-by-case basis and they may be offered a new Booking.
Where your Booking was made using a Voucher, any refund given by PCA under clause 14 will be made by way of issue of a new voucher in an amount equal to that refund on the same terms and conditions as the original Voucher (Replacement Voucher). In the event that you wish to re-book to participate in the Experience, if the value of the Replacement Voucher is not sufficient to cover the Fees for the Experience, you will be required to pay to PCA the difference between the Fees and the value of the Replacement Voucher.
If your Cancellation Request is made between 1 and 15 days before the Experience, no refund of the Fee will be given.
If you are booking Precision Plus, Performance, Master or GT3 Cup Experiences, you must have first successfully completed the relevant prerequisites for the Experience, namely:a) for Precision Plus, you must first complete Precision;b) for Performance, you must first complete Precision Plus;c) for Master GT4 RS, you must first complete Performance;d) for Master GT3, you must first complete Performance; ande) for GT3 Cup, you must first complete Master GT3. You understand and accept that PCA has the right to:a) reject your Booking if the prerequisites are not met and the cancellation fees outlined in clause 14 may apply.b) refuse to allow you to participate in any part of the Experience and retain the Fee, in its absolute discretion, if you have failed to complete the prerequisites for the Experience.
It is a requirement that you are comfortably dressed in non-flammable clothing that is suitable to the weather conditions and fully covers flesh from ankles up to and including the neck. PCA recommends non-flammable clothing for all Experiences. Fully enclosed flat-soled shoes are mandatory. Race suits and helmets are provided when necessary.
You understand and accept that PCA may:a) require you to submit to a random alcohol breath test; andb) refuse to allow you to participate, suspend or ban you from participating in any part of or whole of the Experience, at any time, in its absolute discretion, including if you fail to pass an alcohol breath test.
You consent to PCA collecting, storing, handling and using your personal information to assess your Booking Form, contact you about the Experience, for the purpose of direct marketing about its products and services and any other purposes set out in PCA’s Privacy Policy. PCA may disclose your information to relevant third parties including Porsche AG (located in Germany) and its related entities, service providers, business partners and as required by law. PCA is committed to protecting your personal information and agrees to handle it in accordance with its Privacy Policy, which is available online at www.porsche.com.au/privacy-policy or by phoning PCA on 1800 711 911.
This event will be held in accordance with the local State Government Covid-19 rules and regulations which are in place at the time of the event. You agree to comply with any applicable rules and regulations together with any reasonable directions which may be issued by PCA to ensure the safety of all participants of the event.

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